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Repeat Prescriptions

Repeat Prescribing Policy - Guidance for Patients (click here)


We do not take prescription requests over the telephone. Alternatively you can leave a written request at the front desk by using one of our Repeat Medication Request Forms and placing it in the box provided at reception. If you cannot deliver it by hand, we will accept postal requests as long as a stamped addressed envelope is enclosed.

The practice will accept faxed requests on 02920388771.

Please allow 3 full working days between ordering your prescription and collecting it.

Prescriptions will be available for collection at the surgery or preferred local pharmacy the following day. Please be aware that it is your responsibility to not leave it until your last pill before coming to the clinic for your prescription.


Prescription ordered before 12pm

Prescription Ready

Prescription ordered after 12pm


Thursday after 12:00 pm

Friday after 2:30 pm


Friday after 12:00 pm

Monday after 2:30 pm


Monday after 12:00 pm

Tuesday after 2:30 pm


Tuesday after 12:00 pm

Wednesday after 2:30 pm


Wednesday after 12:00 pm

Thursday after 2:30 pm


Closed - see Monday

Closed - see Monday


Closed - see Monday

Closed - see Monday


All patients on repeat medication prescribed by a previous practice must make an appointment with a Dr or Practice Nurse.

Repeat prescriptions have a tear-off slip which lists the repeat medication you are taking. Please keep this slip in a safe place and use it to request your next supply of repeat medication.

Lost prescriptions will be reprinted at the discretion of the Doctor. Prescription items of an addictive nature will not be replaced. 

Patients taking oral contraception will not be issued with a repeat prescription unless they have had their blood pressure checked.  Appointments can be made with the practice nurse, or attend a Family Planning Clinic of your choice.

When collecting your prescription you may be asked to provide identity. You will be asked to check that all items requested have been issued. You are advised to do so before leaving the premises.

The practice is closed on Bank Holidays and you are advised to order your repeat medication in plenty of time.

Patients on long term medication can arrange with a local pharmacist of their choice for their repeat prescription to be collected from the surgery on the due date each month and dispensed ready for collection. Once your long term medication has been put onto our computer system by the doctor you can request post-dated scripts – and collect monthly prescriptions for up to a three month period.


If you are interested in this service, please have a chat with a local pharmacist who will explain the system in full.
Here are some local pharmacy’s that provide this service:

  • Crwys Pharmacy, 128, Crwys Road, Cathays, Cardiff, CF24 4NR
  • Lloyds Pharmacy, 97-99 Caerphilly Road, Birchgrove, Cardiff, CF14 4AE
  • Pearns Pharmacy, Wedal Road, Heath, Cardiff, CF14 3QX
  • Woodville Chemist, 74, Woodville Road, Cathays, Cardiff, CF24 4EB

For all pharmacies, please allow an extra day for collection by the Pharmacy.


The following pharmacies offer a delivery service to those who are housebound; please contact them if you require this service:

  • Crwys Pharmacy - Tel No: 02920 373631
  • Lloyds - Tel No: 02920 628553
  • Pearns Pharmacy - Tel No: 02920 616655
  • Woodville Chemist - Tel No: 02920 227835


On Sundays the following pharmacies are regularly open:

  • Asda (both Coryton and Pontprennau) open 10-12.30 and 2.30 to 4.00
  • Boots UK
    Albany Road, Cowbridge Road, Whitchurch are open 10.30 to 4.30pm; while Boots Queen St, Capitol Centre and Cardiff Bay are open 11-5pm.
  • Tesco Western Ave and Culverhouse Cross are both open 10-5pm.
  • Lloyds Pharmacy at Caerphilly Road and St Mellons are both open 10-4pm.
  • Sainsbury's Thornhill and Colchester Ave are both open 10-4pm

See evening and weekend pharmacy opening times


Emergency Prescriptions

Should you find you need a repeat prescription urgently please explain this to a receptionist. They will follow our in-house procedure for dealing with such requests.

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