The practice has an automated telephone system which is designed to provide a fast response to your call both day and night. The staff are trained to deal with your call efficiently and effectively.
We would like to inform all patients that telephone calls made between 08:30 – 09:30 may take longer to answer or deal with due to high volume of calls during this busy period.
Please note that in the interests of all parties telephone calls may be recorded.
You can email us via: AdminCathays.Surgery@wales.nhs.uk
Please note this email should be used only for general administrative queries and not for clinical advice. We will aim to respond to your enquiry within 3 working days. For more urgent queries please contact the practice by telephone on 02920 353020.