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Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for very limited purposes:

shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home

Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about staying at home if:

Symptoms and what to do

Do not leave your home if you have either:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Important - Call 111 for advice if you're worried about a baby or child.

If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.

Do not delay getting help if you're worried. Trust your instincts.

Help the NHS respond to coronavirus

Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.

This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.

Read general information such as:

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Cathays Surgery, 137 Cathays Terrace, Cardiff, CF24 4HU
Tel: 02920 353020

Quick Links

COVID -19 – CATHAYS SURGERY WEDNESDAY 18TH MARCH 2020

With effect from today there will be no routine appointments available to book with all clinical staff.

If you think that you need to be seen by a medical practitioner or nurse please call the surgery on 029 20353020. You will be placed on a telephone triage list and the clinician will call you back.

Please do not come to the surgery unless you have been triaged and invited to attend.

Repeat prescription requests can now be taken over the telephone, or posted through the STAFF ENTRANCE DOOR of the surgery along with sick notes or any other administrative requests.

We will send all prescription requests to our local pharmacies Crwys Pharmacy (Tel No: 02920 373631) and Woodville Pharmacy (Tel No: 02920 397859) so please state which of these pharmacies you would like us to send your prescription to.

**Please telephone the pharmacy to ensure your prescription is ready before collecting from the pharmacy**

All sick notes and university letters will be posted to your home (Cardiff) address.

All non-urgent appointments are cancelled until further notice.

If you have a cough or fever please stay at home and if the symptoms are severe, call 111.

Thank you

Novel Coronavirus – Advice for Patients

The latest advice is to self-isolate for 7 days if you have a new continuous cough or high temperature.

If you live with other people, the entire household should stay at home for 14 days from the day the first person gets symptoms.

If you are worried about symptoms of Coronavirus you should use the NHS Direct Wales online symptom checker at www.nhsdirect.wales.nhs.uk/COVID19

You should only call 111 if the symptom checker advises you to.

Please do not attend your GP surgery, community pharmacy or A&E department if you have any symptoms of Novel Coronavirus to stop the spread of infection.

You can help stop the spread of Novel Coronavirus by ensuring you practise good hygiene. Cough and sneeze into a tissue, bin it and immediately wash your hands with soap and hot water for at least 20 seconds.

For up to date advice please visit phw.nhs.wales/coronavirus

Welcome to Cathays Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

My Health Online

my health online services

Did you know that you can use a mobile phone, tablet or computer to book or cancel an appointment with your GP, or request a repeat prescription? All you need to do is sign up to use My Health Online services.

Just like online banking you can sign up for a range of online services from your GP. Although these will vary from practice to practice and will depend on what your practice is offering.

Advantages of online services include:

No hanging on the phone, waiting to get through to the GP surgery
Convenient access to GP services from home or work — or anywhere with internet access
Reduced administration for the GP practice

How do I get it?

You need to call into your GP practice or print off the document here to sign up. You will then need to drop the completed form into the surgery (Cathays Terrace). Your GP will issue you with a registration letter, you will need to have proof of identity on you to enable them to do this.

NEW SERVICE: Think Physio

Think Physio service The new service called “Think Physio” is now live and is for any patients are who are suffering from the following problems:

Soft tissue injuries
Arthritis
Joint pain
Ligament or muscle injury
Spinal pain
Sciatica

This service will provide availability of appointments with a physiotherapist within either Cathays Surgery or within a local partnered practice.

If you have any of the above listed issues then you may be offered an appointment with this service instead of with a GP. This is to help reduce patient waiting times and to provide a more specialist service for the listed ailments.

Choose Pharmacy

Do you need to see the doctor today? You can now get FREE NHS ADVICE and FREE TREATMENT for a range of common ailments from our local community pharmacists without having to make an appointment with a GP.

The introduction of this service will increase the NHS appointments available to our patients. Local pharmacies providing this service are listed below:

Woodville Pharmacy (Woodville Road) are now offering the Choose Pharmacy service Monday – Friday.
Crwys Pharmacy (Crwys Road) are now offering the Choose Pharmacy service Monday – Saturday.

Click here for more information and for the full list of conditions covered under this scheme.

Implant Clinic

We are now providing Nexplanon to patients of City Road, Roathwell & Albany Road surgeries as well as our own patients, and accept self-referrals. Please see link below for a self-referral form.

We would like to advise all patients that this service is available on Tuesday afternoons. For further information and to book an initial consultation please enquire at reception or ring 02920 353020 to book an appointment.

Referral Form for Long Acting Reversible Contraception (LARCS) Procedures

Access & Facilities

A front door bell at wheelchair height is available to call for assistance with the main entrance doors. Once in the building, wheelchair users will gain access to all services with comparative ease.

Patients with mobility and breathing difficulties can arrange to be seen downstairs.

Practice Leaflet

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 18/11/2019)

Further Information

Your Health

Coronavirus (COVID-19)