Repeat Prescriptions

Repeat Prescribing Policy - Guidance for Patients (click here)

We do not take prescription requests over the telephone. Alternatively you can leave a written request at the front desk by using one of our Repeat Medication Request Forms and placing it in the box provided at reception. If you cannot deliver it by hand, we will accept postal requests as long as a stamped addressed envelope is enclosed.

Please allow 3 full working days between ordering your prescription and collecting it.

Prescriptions will be available for collection at the surgery or preferred local pharmacy the following day. Please be aware that it is your responsibility to not leave it until your last pill before coming to the clinic for your prescription.

All patients on repeat medication prescribed by a previous practice must make an appointment with a Dr or Practice Nurse.

Repeat prescriptions have a tear-off slip which lists the repeat medication you are taking. Please keep this slip in a safe place and use it to request your next supply of repeat medication.

Lost prescriptions will be reprinted at the discretion of the Doctor. Prescription items of an addictive nature will not be replaced. 

Patients taking oral contraception will not be issued with a repeat prescription unless they have had their blood pressure checked.  Appointments can be made with the practice nurse, or attend a Family Planning Clinic of your choice.

When collecting your prescription you may be asked to provide identity. You will be asked to check that all items requested have been issued. You are advised to do so before leaving the premises.

The practice is closed on Bank Holidays and you are advised to order your repeat medication in plenty of time.

Patients on long term medication can arrange with a local pharmacist of their choice for their repeat prescription to be collected from the surgery on the due date each month and dispensed ready for collection. Once your long term medication has been put onto our computer system by the doctor you can request post-dated scripts – and collect monthly prescriptions for up to a three month period.

If you are interested in this service, please have a chat with a local pharmacist who will explain the system in full.
Here are some local pharmacy’s that provide this service:

• Crwys Pharmacy, 128, Crwys Road, Cathays, Cardiff, CF24 4NR
• Lloyds Pharmacy, 97-99 Caerphilly Road, Birchgrove, Cardiff, CF14 4AE
• Pearns Pharmacy, Wedal Road, Heath, Cardiff, CF14 3QX
• Woodville Chemist, 74, Woodville Road, Cathays, Cardiff, CF24 4EB

For all pharmacies, please allow an extra day for collection by the Pharmacy.

 

The following pharmacies offer a delivery service to those who are housebound; please contact them if you require this service:

• Crwys Pharmacy - Tel No: 02920 373631
• Lloyds - Tel No: 02920 628553
• Pearns Pharmacy - Tel No: 02920 616655
• Woodville Chemist - Tel No: 02920 227835

On Sundays the following pharmacies are regularly open:

• Asda (both Coryton and Pontprennau) open 10-12.30 and 2.30 to 4.00
• Boots UK
  Albany Road, Cowbridge Road, Whitchurch are open 10.30 to 4.30pm; while Boots Queen St, Capitol Centre and Cardiff Bay are open 11-5pm.
• Tesco Western Ave and Culverhouse Cross are both open 10-5pm.
• Lloyds Pharmacy at Caerphilly Road and St Mellons are both open 10-4pm.
• Sainsbury's Thornhill and Colchester Ave are both open 10-4pm

See evening and weekend pharmacy opening times

If you or someone you care for use the same medicines regularly you may not need to get a new prescription every time you need more medicine.

Instead you may be able to benefit from Batch Dispensing from your pharmacy.  This means you won't have to visit the surgery or make an appointment to see the doctor, practice nurse or practice pharmacist every time you need more medicine.  Talk to either your prescriber (doctor. practice nurse or practice pharmacist) or your community pharmacist who regularly dispenses your prescriptions and ask them if you are suitable for Batch Prescribing.

Emergency Prescriptions

Should you find you need a repeat prescription urgently please explain this to a receptionist. They will follow our in-house procedure for dealing with such requests.

Repeat Prescribing Policy - Guidance for Patients

• All patients on repeat medication prescribed by a previous practice must make an appointment with a Dr or Practice Nurse.

• Repeat prescriptions have a tear-off slip which lists the repeat medication you are taking. Please keep this slip in a safe place and use it to request your next supply of repeat medication.

• Please give the practice a minimum of 72 hours notice prior to collecting your repeat prescription. (Excludes weekends and bank/local holidays)

• Lost prescriptions will be reprinted at the discretion of the Dr. Prescription items of an addictive nature will not be replaced.

• Medication reviews take place on a 3, 6 & 12 monthly basis, patients who do not attend a medication review, will be issued one further months supply if authorised by the doctor of their medication and the opportunity to make another appointment with the Doctor/Nurse. No further issues will be made beyond this point. It is the patient’s responsibility to ensure that they attend a medication review in order to continue the repeat medication.

• Patients on long term medication can arrange with a local pharmacist for the prescription to be picked up and dispensed. Reception can provide you with more information on this service.

• Patients taking oral contraception will be required to see a doctor/nurse. There are ‘Drop in Clinics’ between 11.00 – 11.30 a.m. Monday, Wednesday, Thursday and Friday and Tuesday between 10.30 – 11.50am. If this is not convenient, appointments can be made with the practice nurse/doctor at any other time, or you can attend a Family Planning Clinic of your choice.

• When collecting your prescription you may be asked to provide identity. You will be asked to check that all items requested have been issued. You are advised to do so before leaving the premises.

• Prescription requests will not be taken over the telephone.

• Please place all prescription requests in the box provided at reception. If you cannot deliver it by hand, we will accept postal/fax/email requests. A stamped addressed envelope will be required for any posting of prescriptions.

• Repeat medication can also be ordered through My Health Online. Reception can provide you with more information on this service.

• The practice is closed on Bank Holidays and weekends you are advised to order your repeat medication in plenty of time.