Opening Times

Telephones answered by reception staff between 8.00 am - 6.30 pm on weekdays. The Practice is closed on Bank Holidays.

 


Surgery Times

Morning Surgery 8am – 11am

Afternoon Surgery 2pm – 4.30pm

 

We are still seeing patients face-to-face whenever needed, but all GP appointments are triaged by telephone first so that we can minimise infection risk in the surgery to those most vulnerable. Our receptionists will ask you for information to help direct you to the most appropriate healthcare professional.

 

Pre-bookable, routine phone calls can be made the GP of your choice. You will be given an estimated time slot for the GP to call you when you book. Please keep your phone on and be available during this time. Many issues can be dealt with over the phone but the GP may arrange a face to face appointment if needed.

 

There are a number of telephone GP appointments each day set aside for urgent, on the day problems. Please remember you may not be able to see your usual doctor. Appointments are limited so please only use this service if your problem is truly urgent. If you feel your problem is medically urgent that day, please call before 10.30am to request an urgent appointment for that morning, the receptionists will ask you information which allows the GPs to prioritise the most unwell people and to ensure you get the most appropriate care. You must be available for the GP to review you face to face at the surgery that morning. 

 

Out of listed surgery hours, the Emergency Duty Doctor will be advised of medically urgent requests by the reception team. The Duty Doctor is usually extremely busy so please only use this service if your problem is genuinely medically urgent and cannot wait until the next surgery.

 

Home visits should be requested by 11am. Requests for house calls will be assessed by the clinical team. Home visits are only for house bound patients.

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