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Online Services

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments

MyHealthOnline now available to use online for routine GP appointments


Welcome to Cathays Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.‏‏

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Click here to view our Practice Leaflet 

As rules on face coverings have eased in Wales, it is still a legal requirement to wear a face covering when attending our hospitals and community healthcare sites, unless exempt. Help keep our staff, patients and communities safe. #HelpUsHelpYou #KeepWalesSafe


Cathays Surgery Updates


Click here. Thank you for taking the time to provide us with feedback on your experiences.

PRACTICE DOORS ARE NOW OPEN - Update: 03/05/2022

Most of our appointments are now face-to-face, please remember to attend the surgery with a mask. Thank you! :)



Upcoming clinic dates in 2022: MORE DATES COMING SOON!

We are now running a contraceptive implant clinic! If you would like to book in, please call us on 02920 353020. For more information about the implant, visit, NEXPLANON® Official Siteor give us a call and ask to book an appointment with the nurse to discuss contraception options.

We have an inter-practice agreement with The City Surgery and Albany Road Surgery; if you are a patient registered to City or Albany and would like to self-refer to the implant clinic here at Cathays Surgery, please complete the following form and send it to us: Self-referral Form


REPEAT PRESCRIPTIONS - Did you know you can request your repeat prescriptions online?

Login - My Health Online 

If you haven't yet registered for My Health Online, please contact reception on 02920 353020. The reception team will be able to give you a letter or email you your registration details. Once you have this letter, click here to complete your registration: Register - My Health Online (



If you find out you are pregnant, you should let the maternity team know when you are approx. 6-8 weeks pregnant (2-4 weeks after your missed period). You can do this by completing the online form which can be found within this link: Booking your pregnancy with Cardiff and Vales UHB Maternity

Community Health Services Update

Do you have Type 2 Diabetes? Use MyDESMOND!

MyDESMOND can support you manage Type 2 Diabetes. Go to the MyDesmond website for more information.

Visit - To register, click 'Request Access' to submit a registration form. You will then receive an access code via email shortly.


Need an NHS Dentist? Do you live in Cardiff or The Vale of Glamorgan?

You can join the Cardiff and Vale Dental Central Waiting List by completing the the form linked here: CAV Dental Central Waiting List 

You only need to submit this once, there is a wait so please be patient and a Dental Practice will contact you when they have an available appointment.

This contact will not provide Emergency Dental Care. 


Are you 11-19 years old? You can text your School Nurse on 07520 615718 for confidential advice and support!

MIND Community Connectors

Are you worried about employment, mental health, home adaptions, isolation, loneliness, money or education? The Community Connectors can help you find the right support! information poster

GP Practice staff are able to refer you to the Community Connector Service, or you can self refer by contacting or 02920 402040 

COVID-19 Updates

Our practice doors are now open and most routine appointments will be face-to-face. However, please do not attend your GP surgery, community pharmacy or A&E department if you have any symptoms of Coronavirus to stop the spread of infection.

Please remember to bring a mask with you to wear while inside the surgery. You must wear a mask inside the surgery unless you have an exemption. 

Covid Pass Queries

NOTICE regarding NHS Covid Pass: Please DO NOT contact the surgery with regards to obtaining an NHS COVID Pass; we are unable to assist you with this. 

If you have a query about a NHS Covid Pass, please contact the Swansea Vaccination Certification Service via the below email/phone number to ensure their concerns are dealt with efficiently. 

Email: or Call: 0300 303 5667. (Rydym yn croesawu galwadau’n Gymraeg / We welcome calls in Welsh)

Rydym yn croesawu derbyn gohebiaeth yng Nghymraeg. Byddwn yn ateb y fath ohebiaeth yng Nghymraeg ac ni fydd hyn yn arwain at oedi. We welcome receiving correspondence in Welsh. We will reply to such correspondence in Welsh and this will not lead to a delay.

Are you eligible for antibody or antiviral treatment for Covid?antibody.antiviral.treatment.covid  

Some people are now eligible to receive antiviral and antibody treatments for NHS patients at greater risk from severe COVID-19. 


There are 2 ways in which you can receive antiviral treatments: 

• as part of your standard care if you are at highest risk of severe COVID-19 and extremely vulnerable

• through a UK wide antiviral study called PANORAMIC available to COVID-19 positive patients over 50 or 18-49 with underlying health conditions  


Antivirals will be used alongside the vaccine, which still remains our most effective tool. 


To find out whether you are eligible for COVID-19 treatments or participation in a UK-wide antiviral study visit

My Health Online

my health online services

Did you know that you can use a mobile phone, tablet or computer to book or cancel an appointment with your GP, or request a repeat prescription? All you need to do is sign up to use My Health Online services.

Just like online banking you can sign up for a range of online services from your GP. Although these will vary from practice to practice and will depend on what your practice is offering.

Advantages of online services include:

  • No hanging on the phone, waiting to get through to the GP surgery
  • Convenient access to GP services from home or work — or anywhere with internet access
  • Reduced administration for the GP practice

How do I get it?

You need to call into your GP practice or print off the document Request for Access MHOL to sign up. You will then need to drop the completed form into the surgery (Cathays Terrace).  Your GP will issue you with a registration letter or email you, you will need to have proof of identity on you to enable them to do this.

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Choose Pharmacy

Do you need to see the doctor today? You can now get FREE NHS ADVICE and FREE TREATMENT for a range of common ailments from our local community pharmacists without having to make an appointment with a GP. The introduction of this service will increase the NHS appointments available to our patients. Local pharmacies providing this service are listed below:

  • Woodville Pharmacy (Woodville Road) are now offering the Choose Pharmacy service Monday – Friday.
  • Crwys Pharmacy (Crwys Road) are now offering the Choose Pharmacy service Monday – Saturday.

Click here for more information and for the full list of conditions covered under this scheme.

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Access & Facilities

A front door bell at wheelchair height is available to call for assistance with the main entrance doors. Once in the building, wheelchair users will gain access to all services with comparative ease. Patients with mobility and breathing difficulties can arrange to be seen downstairs. If you would like to check anything or if you would like to remind us of your accessibility requirements prior to attending your appointment, please give us a call on 02920 353020.

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(Site updated 06/08/2022)

Contact Details

Cathays Surgery

Contact Telephone

02920 353020
NHS WalesThis site is brought to you by My Surgery Website