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Latest News

Important Notice: Late arrivals

Given the demands on doctors' and nurses' time, we cannot guarantee you will be seen if you arrive beyond the appointed time.

If you are more than 10 minutes late for an appointment, you will be asked to re-book your appointment. This is to ensure we provide the best service possible and so that all patients get a fair opportunity to discuss their problems.


Please call the surgery to book an appointment on one of the dates below:

Monday 30th September 2019 12.20pm – 2.00pm
Tuesday 1st October 2019 9.50am – 10.40am
Wednesday 2nd October 20191.00pm – 2.45pm
Thursday 3rd October 2019     8.00am – 9.10am
Friday 4th October 2019 9.30am – 10.55am

Choose Pharmacy

Do you need to see the doctor today?

You can now get FREE NHS ADVICE and FREE TREATMENT for a range of common ailments from our local community pharmacists without having to make an appointment with a GP.

The introduction of this service will increase the NHS appointments available to our patients.

Local pharmacies providing this service are listed below:

Woodville Pharmacy (Woodville Road) are now offering the Choose Pharmacy service Monday – Friday.

Crwys Pharmacy (Crwys Road) are now offering the Choose Pharmacy service Monday – Saturday.

For more information and for the full list of conditions covered under this scheme, please visit:

My Health Online

All patients using My Health Online are required to migrate their account to the new My Health Online Portal.  Any patients that have not used My Health Online within the past six months will need to re-register for the service.

Privacy Notice

Thursday, 17th MAY 2018

The GDPR is live from 25th May 2018. Due to this, as a practice, we have updated our Privacy Notice for patients which outlines what information we gather, why we gather it and how we intend to use this information. Please click on the link below to view our updated Privacy Notice.

If you have any questions, please contact the surgery for further details.

Please click here for the Privacy Notice

How we use your health records

Your Information Your Rights Poster

Your Information Your Rights Booklet

Freedom Of Information- Code of Practice

Stepiau.. Taking steps towards mental health and wellbeing. 

Appointments not Attended

We would like to remind the 247 patients who booked an appointment to be seen in August 2019 but failed to either attend the appointment or cancel it, that they can contact us on 02920 353020 to cancel their appointment. 38 patients missed their appointment last week.

Patients who miss appointments increase the time it takes for all of our patients to book a routine appointment as they usually rebook the missed appointment.

Patients who persistently miss appointments, without a valid reason, will be asked to register with a different doctor’s surgery.

Nexplanon Implant Clinic

We are now providing Nexplanon (Implants) to patients of City Road, Roathwell & Albany Road surgeries as well as our own patients, and accept self-referrals. Please see link below for a self-referral form.

We would like to advise all patients that this service is available on Tuesday afternoons. For further information and to book an initial consultation to have an Implant (Nexplanon) please enquire at reception or ring 02920 353020 to book an appointment.

Referral Form for Long Acting Reversible Contraception (LARCS) Procedures

Travelling to or returning from the Middle East?

Travelling to the Middle East? Important information about MERS

Returning from the Middle East? Important information about MERS

Need help to stop smoking?

Our local ‘Woodville Pharmacy’ (Woodville Road) is now providing a FREE Smoking Cessation service.  If you are looking to quit smoking please contact them on Tel No: 20227835.

Visit the links below for help and advice 
or to call freephone:0808 250 6885

Notice to all students up to the age of 25

MMR & Meningitis C Immunisations

If you have not had two doses of MMR and one dose of Meningitis ACWYvaccinations please contact the surgery to arrange an appointment with the practice nurse to discuss this.


Has your child been vaccinated against Measles?

Find out more about Measles

Find out more about Measles

If you were born after 1970 and not had two MMR vaccinations then please book in for a booster with the practice nurse.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
NHS WalesThis site is brought to you by My Surgery Website